FAQs
Orders
The prices for certain weighted items like our produce are per pound or ounce. When picking your order we will get the exact weight and price of the item.
The refundable credit card hold minus any additional weight will be returned to your card and you will not be charged.
Select your time slot on the cart page and your order will be available for pick up or delivery during that time.
Shipping
We work with a third party courier service that bases their fees on distance from each store. This is a charge that we don’t have any influence over.
You will receive your order within the delivery window you choose. The window is currently set at four hours, and we ask that someone be available during that window to receive and properly store your groceries.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us or call us directly and we’ll resolve the issue.
Other
You can contact us through our contact page! We will be happy to assist you.
Any questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.